Five Ideas For Your Call Center Staffing Strategy
If you’re new to the sector, it can be difficult to create the ideal staffing plan for a call center. You must not only determine the best staffing ratio for your call volume, but also maintain employee satisfaction, if you want to avoid attrition. Here are five suggestions for your staffing plan for call centers.
6 Tips For Staying Safe When Working With the Call Center Industry
Do you work in the call center industry? It’s a highly demanding line of work that requires you to prioritize your health and safety. Here are six tips for staying safe when working in a call center.